Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Neoterra ("Company," "we," "our," or "us") regarding your use of our website neoterra.africa and our software development services.

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our website or services.

2. Description of Services

Neoterra provides software development services, including but not limited to:

• Custom software development
• Web and mobile application development
• Cloud solutions and deployment
• Software maintenance and support
• Technical consulting and advisory services
• Design and user experience services

Specific services will be detailed in separate service agreements or project contracts.

3. Acceptable Use

3.1 Permitted Use

You may use our website and services for lawful business purposes in accordance with these Terms.

3.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use automated systems to access our website without permission
• Reverse engineer or attempt to extract source code
• Resell or redistribute our services without authorization

4. User Responsibilities

As a user of our services, you are responsible for:

• Providing accurate and complete information
• Maintaining the confidentiality of any account credentials
• Promptly notifying us of any unauthorized use
• Complying with all applicable laws and regulations
• Respecting intellectual property rights
• Providing necessary cooperation for service delivery
• Making timely payments for services rendered

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, features, and functionality on our website, including but not limited to text, graphics, logos, images, and software, are owned by Neoterra and are protected by copyright, trademark, and other intellectual property laws.

5.2 Client Intellectual Property

We respect your intellectual property rights. Any pre-existing intellectual property you provide remains your property. Custom work created specifically for you will be governed by separate project agreements.

5.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include any right to modify, distribute, or create derivative works.

6. Payment Terms

Payment terms for our services will be specified in separate service agreements. Generally:

• Payments are due according to agreed schedules
• Late payments may incur additional charges
• All fees are non-refundable unless otherwise specified
• Prices are subject to change with reasonable notice
• Taxes and additional fees may apply

7. Disclaimers and Warranties

7.1 Website Disclaimer

Our website is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the website's operation, content, or availability.

7.2 Service Warranties

We warrant that our services will be performed with professional skill and care. Specific warranties for development projects will be outlined in separate service agreements.

7.3 Limitation of Warranties

We disclaim all other warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

8. Limitation of Liability

To the fullest extent permitted by law, Neoterra shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party actions
• Damages exceeding the amount paid for our services
• Damages resulting from force majeure events

This limitation applies regardless of the legal theory under which damages are claimed.

9. Indemnification

You agree to indemnify and hold harmless Neoterra, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you provide to us

10. Termination

We may terminate or suspend your access to our website or services at any time, with or without cause, with or without notice. You may also terminate your use of our services at any time.

Upon termination, your right to use our services will cease immediately, but these Terms will remain in effect regarding past use and any ongoing obligations.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.

11.2 Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through:

• Good faith negotiations between the parties
• Mediation, if negotiations fail
• Arbitration under Nigerian arbitration laws
• Nigerian courts as a last resort

12. Force Majeure

We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us: